Real tools for independent restaurants. Free.
For 20 years we’ve built the software and marketing programs that help independent restaurants win more direct orders. Times are tough in this industry, so we’re opening up the tools our own clients use — plus straight answers to the questions owners ask us every day.
- A free toolbox of restaurant tools you can use today
- Plain-English answers — no jargon, no sales pitch
- Member-only discounts on our advanced services, if you ever want them
- No cost, no contract, no credit card
Get your free access
Takes about 30 seconds. We email your private toolbox link straight to your inbox, so use an address you check.
This industry got harder. We want to help.
The restaurant business has changed a lot in the 20 years we’ve been in it — and in my opinion, not for the better. Third-party delivery apps take up to 30% of every order and keep your customers for themselves. Giant payment processors now sell POS systems too, and they compete for your business with contracts and fees that are hard to make sense of.
Meanwhile, owners are working longer hours than ever and getting pitched a new “solution” every week. It’s confusing, and a lot of it isn’t built with independent restaurants in mind.
We’ve spent two decades building tools that do work for independents. This membership is our way of giving some of that back. Use the free tools. Ask us anything. If you ever want help going further, we’re here — and if you don’t, that’s fine too.
Everything is free. The extras are optional.
Start with the tools and answers. Only look at the advanced services if and when you want to get serious about growing.
The Restaurant Toolbox
The same everyday tools our clients use. Open them on any phone, tablet or computer — nothing to install.
- 86 board and prep sheet
- Plate cost and tip calculators
- QR code maker for menus and tables
- Temperature log and closing checklist
- Review reply writer and floor plan builder
Straight answers
The questions we get asked every day, answered plainly by people who’ve been doing this for 20 years.
- What are the delivery apps really costing me?
- Should my POS come from my payment processor?
- How do I get customers to order direct?
- How do I get more Google reviews?
- Got your own question? Call or text a real person.
Advanced services
For restaurants ready to get serious about marketing and their online presence. Members get discounts we don’t offer anywhere else.
- Commission-free online ordering and apps
- Restaurant websites and Google Maps SEO
- AI phone agent and reservations
- Loyalty, SMS marketing and social media
- No contracts, free setup
Three steps. No strings.
Join free
Tell us your name, your restaurant and where to send your access. It takes about 30 seconds.
Check your email
Your private toolbox link arrives in your inbox within a couple of minutes. Keep it — it’s your way back in anytime.
Grow at your pace
Use the tools, ask us questions, and look at member pricing on advanced services only if you want to.
A perfect 5.0 on Google, twelve years running.
From the restaurants we look after. Their words, not ours.
“We have created a loyal database of customers that no longer use SkiptheDishes to send in their order. This alone has saved us ALOT of money!”
“Every call I have made has resulted in a human picking up the phone who listens and offers true solutions that are implemented immediately.”
“Having been in business since 1991, I can confidently say that their online ordering platform has outperformed any others we’ve tried in the past.”
Is it really free?
Yes. The membership, the toolbox and the answers cost nothing. No credit card, no trial that turns into a bill.
So what’s the catch?
There isn’t one. Some members eventually want help with things like online ordering or marketing, and when they do, they come to us first — at member pricing. Plenty of members just use the tools, and that’s fine with us.
Do I have to be a CCS client?
No. It’s open to any independent restaurant, café, pizzeria, bakery, bar or food truck — whatever POS or ordering system you use today.
What will you do with my information?
We use it to send your access, member tools and tips. We never sell or share it, and every email has a one-click unsubscribe. See our privacy notice.
Am I going to get hounded by sales calls?
No hard sell, ever. If you want to talk, we’re a call or text away at (226) 455-0335, 7 days a week, 9 AM–11 PM ET. If you’d rather just use the tools, go right ahead.
Who is Customer Contact Solutions?
We’re a Canadian restaurant technology and marketing company based in London and Toronto, Ontario. For 20 years we’ve helped independent restaurants take more direct orders and rely less on the delivery apps. We look after 500+ active clients today and have kept a 5.0 Google rating for more than 12 years. Visit our main site.
Your toolbox is one form away.
Join the CCS membership in 30 seconds. No cost, no contract, no pressure.